Q: How long does it take to ship my order?
A: Orders are typically processed within 3–5 business days. You'll receive a confirmation email with tracking once your order is on the way!
Q: Do you offer free shipping?
A: Yes! All domestic orders ship for free — no minimum required.
Q: Do you take custom orders?
A: Yes, I love creating custom pieces! Just send me a message through the contact form or DM me on Instagram to get started.
Q: Can I return or exchange an item?
A: Due to the handmade nature of my items, all sales are final. However, if there’s an issue with your order, please reach out within 7 days of delivery and I’ll make it right.
Q: What materials do you use?
A: I use a variety of materials including natural stones, polymer clay, glass, acrylic, and metal hardware. Each listing has specific material info included.
Q: Do you ship internationally?
A: Not at this time, but I hope to in the future! Follow me for updates on international shipping.
Q: Are your clips and charms heavy?
A: Not at all! Most pieces are lightweight but sturdy — perfect for everyday wear or display.
Privacy Policy
Poppy Seed Designs respects your privacy. We only collect personal information (like your name, email, and shipping address) to fulfill orders, provide support, and improve your shopping experience. We will never sell or share your information with third parties, except where required to process payments or ship your order. Your data is protected and handled responsibly.
By using this site, you consent to our privacy practices.
Terms of Service
By purchasing from Poppy Seed Designs, you agree to the following:
Payment Terms
We accept all major debit and credit cards.
No additional processing or handling fees are added at checkout.
Payments are processed securely through our payment provider.
Returns & Refunds
Due to the handmade nature of our items, all sales are final.
If your item arrives damaged or there’s a problem with your order, please contact us within 7 days of delivery, and we’ll do our best to make it right.
Shipping Policy
All orders are processed and shipped within 3–5 business days.
Domestic shipping is completely free, and tracking information will be sent once your order ships.
At this time, we do not offer international shipping.
Please contact us at poppyseed.designz@gmail.com with any questions or issues—we’re happy to help!
Poppy Seed Designs values your privacy. We collect only the personal information needed to fulfill orders, communicate with you, and improve your shopping experience. This includes your name, email address, shipping address, and payment details.
We do not sell or share your personal data with third parties, except as necessary to process your order (e.g. payment processors, shipping providers). Your information is used securely and responsibly.
By using this website, you agree to the terms of this privacy policy.
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